PRODUCTS MADE JUST FOR YOU.
SO, WHAT DOES THAT MEAN?
EACH PRODUCT IS MADE AND SHIPPED AFTER YOU PLACE THE ORDER.
- Production doesn’t start until you place the order. This means our turnaround time is 7-10 business days plus shipping. Your order is handmade in our studio and we're working hard to get things made just for you and on their way to your doorstep as fast as possible.
- Each order is custom made for you. We have ZERO finished inventory on hand and unfortunately can not offer returns or exchanges.
-Sale items are final sale and not eligible for return or exchange.
-Nicole Sanders LLC is not responsible for errors made by the customer when entering personalization for custom items.
-Nicole Sanders LLC does not change the order of the initials for a monogrammed item entered during the order process. It is the customer’s responsibility to confirm the initials/name/text are displayed as they wish for them to appear on the product being ordered prior to completing the transaction.
-You will receive an order confirmation email shortly after placing your order. Please take this opportunity to confirm all order details are correct. Should you notice anything that needs to be adjusted in your order, please contact us IMMEDIATELY - by 9am CST the following business day and we will do our best to accommodate these adjustments.